Job Description

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. Currently seeking a seasoned professional with a background in client relationship management, strong leadership skills, influence and negotiation experience and risk/escalation communication and management. This individual is required to have experience in imaging and/or cardiac safety, business development, expanding client relationships leading to larger scope of work and have worked through commercial package offerings with such key accounts. The mission of this position is to forge partnerships internally at ICON and externally with key accounts to provide portfolio-wide leadership of the account, work alongside our clients to provide new and innovative solutions to their challenges and help them bring important new drugs to market for the patients we jointly serve. Responsibilities include managing governance oversight of key accounts for the ICON Medical Imaging and Cardiac Safety Solutions, supporting business development account executives with proposals, bids, capabilities and strategy based on key account needs and new customers to the business, involved with the development of key account growth targets in both imaging and cardiac areas, contributing to the development of governance oversight tools, practices and standards in alignment with key account requirements and preferences, establishing new key accounts based on business alignment to new customer needs and pipeline, supporting project management and other functional areas on risk and escalation management and communication of mitigation strategies to key account leadership, identifying strategic areas for collective business process improvements aligned with key account recommendations and competitive market knowledge and awareness, awareness of financial health of key accounts and taking action as needed to monitor and maintain financial strength between organizations, supporting financial discussions and negotiation for in and out of scope requests as required, overseeing external vendor partners and monitoring quality and contribution to IMC business and IMC sponsor partners. Requirements include Bachelor's degree or equivalent, proven client relationship management experience, history in project management, experience supporting imaging and cardiac process and endpoint support, experience with business development supporting requests for proposals, bid defense facilitation and presentation, commercial package review and negotiation, experience with external vendor management, and understanding of financial business management. ICON offers a diverse culture that rewards high performance and nurtures talent, competitive salary, various benefits including health insurance, retirement planning, employee assistance programs, life assurance, and flexible country-specific optional benefits. ICON is committed to inclusion, accessibility, and equal employment opportunity.

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