Technical Support Specialist Job at Change And New Beginnings A/K/A Community Action North Bay, ..., Lampasas, TX

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  • Change And New Beginnings A/K/A Community Action North Bay, ...
  • Lampasas, TX

Job Description

Job Description

Job Description

About the Role

We are hiring Support Specialists to provide customer and administrative support to our growing team. This is an entry-level position — no prior experience is required. We provide all training necessary for you to succeed.

🔹 Responsibilities
  • Provide basic support to customers via phone, email, or chat

  • Record and track customer interactions in company systems

  • Assist with administrative tasks and data entry

  • Escalate issues to senior staff when needed

  • Follow company policies and maintain professionalism

🔹 Qualifications
  • High school diploma or equivalent (GED)

  • Strong communication skills (verbal and written)

  • Basic computer skills (Microsoft Office, email, internet navigation)

  • Positive attitude and willingness to learn

  • Reliable internet connection (for remote work option)


     
  • No prior experience needed — full training provided

  • Work from home opportunities available

  • Flexible scheduling (full-time or part-time)

  • Career growth opportunities within the company

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Job Tags

Full time, Part time, Work at office, Remote work, Flexible hours,

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