Job Description

Overview

Canonical is a leading provider of open source software and operating systems. Our platform, Ubuntu, is used across enterprise initiatives in public cloud, data science, AI, engineering innovation, and IoT. Canonical has 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person in various locations around the world. The company is founder-led, profitable, and growing.

We are hiring a Site Reliability Engineer to enhance enterprise infrastructure DevOps practices with a model-driven approach, whether on-premise or on public clouds.

We run hundreds of private cloud environments, Kubernetes clusters, and applications for customers across physical and public cloud estates. The role focuses on identifying and addressing incidents, monitoring and observing applications, anticipating issues, and enabling product refinement to achieve high-quality standards in our open source portfolio.

Location: Globally remote role.

Responsibilities

• Deploy and run OpenStack, Kubernetes, storage solutions, and open source applications using DevOps practices.
• Identify and address incidents, monitor and observe applications, and enable product refinement to achieve high-quality standards in our open source portfolio.
• Work across the full stackfrom bare-metal networking and kernel to Kubernetes and open source applications.
• Collaborate on automation as a software engineering problem, driven by metrics and code, to operate at scale.

What we are looking for

• Software engineer fluent in Python with genuine interest in the full open source infrastructure stack from bare metal to containers.
• Strong background in Linux, Python, networking, and knowledge of how clouds work.
• Ability to work in operations with mission-critical services for global brand-name customers.
• Degree in software engineering or computer science.
• Operational experience in Linux environments.
• Experience with Kubernetes deployment or operations.
• Excellent interpersonal skills, curiosity, flexibility, and accountability.
• Ability to travel internationally twice a year, for company events up to two weeks long.

Bonus skills

• Familiarity with OpenStack deployment or operations.
• Familiarity with public cloud deployment or operations.
• Familiarity with private cloud management.

What we offer

Compensation is based on geographical location, experience, and performance. We adjust compensation every 6 months and offer annual bonuses in addition to base pay. We provide a range of benefits aligned to local needs and global fairness.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Every 6 months compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programs
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the move to open source. As the publisher of Ubuntu, we recruit globally and hold high standards for new hires. Most colleagues have worked from home since 2004. Working at Canonical challenges you to think differently, work smarter, learn new skills, and raise your game.

Equal opportunity

Canonical is an equal opportunity employer. We foster a workplace free from discrimination. We value diversity of experience, perspectives, and background, and we will give every applicant fair consideration.

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