Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...sites, investigating incidents, and meeting client requirements. Candidates must possess time management skills, be active outdoors, and be at least 18 years of age. Full-time and part-time opportunities are available, with all necessary training provided. Competitive pay...
Internal Medicine - Physician at VA Medical Center Nationwide - EGA Associates summary: EGA Associates seeks board-certified or board-eligible primary care physicians (MD/DO) to provide high-quality outpatient, inpatient, or integrated care across U.S. and international...
...Company Description Experian is a global data and technology company, powering... ...practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain... ...for an experienced Principal Data Scientist to evaluate new data assets, including M...
You notice everything. The light. The angle. The moment when a story actually clicks . Youre the person who can spot a great shot before anyone else realizes its thereand then you make it better in the edit. Youre equally comfortable behind a camera,...
...Title: Waste Project Manager Location: Chicago, IL 60633 Direct Hire Starting Pay: Up to 80k depending on experience Excellent Benefits: Health, dental, vision, 401k match Our client is looking for a entry level Project Manager to manage a large quantity...