Job Description

Pride Health is hiring a Receptionist to support our client’s medical facility based in Atlantic City, NJ - 08401 . This is a 3 -month assignment with the possibility of a contract-to-hire opportunity and a great way to start working with a top-tier healthcare organization!

Job Title: Receptionist

Location: Atlantic City, NJ - 08401

Pay Range: $18/hr to $21/hr

Shift: Monday - Thursday 8:30 am - 4 pm, Friday 7:30 am-12:30 pm

Duration: 03 Months (Contract) with possible extension.

*Pay rate is based on years of experience and educational qualifications.

Key Responsibilities:

• Greet and receive all visitors and patients approaching the Receptionist area in a courteous and professional manner.
• Provide clear directions and information related to Medical Center services and locations.
• Answer routine questions regarding the Medical Center, its services, and how to access them.
• Provide accurate in-patient information in compliance with privacy and hospital policies.
• Explain and enforce the Visitor Pass policy effectively.
• Answer incoming calls promptly and professionally.
• Respond to routine inquiries about patient information using ADT (Admission, Discharge, Transfer) systems and patient census reports.
• Refer callers to the appropriate departments or personnel as needed.
• Issue visitor passes to authorized individuals according to Medical Center policy.
• Contact Nursing Units for approval prior to allowing visitors during non-visiting hours.
• Maintain an organized filing system for Visitor Pass records.
• Monitor visitor pass inventory and request replacements as necessary.
• Serve as a liaison between patients, visitors, Nursing Units, and other internal departments.
• Pick up and manage census sheets from the admitting office regularly.
• Report any injury incidents occurring in the lobby immediately to the Nursing Supervisor.
• Prepare detailed Incident Reports for any injuries or safety incidents in the Reception/Lobby area.
• Notify Environmental Services promptly if the lobby area requires cleaning or maintenance.
• Perform other duties as assigned by supervisors to support Medical Center operations and enhance patient experience.

Required Qualifications:

• High school diploma or equivalent.
• Must be able to use Admission Discharge Transfer System and read Census Reports.
• Intermediate MS Office Suite
• Must be courteous, friendly and possess interpersonal skills compatible to serving a diverse community.
• bilingual - Spanish
• 2 years relevant experience

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Job Tags

Similar Jobs