Job Description

Primary Responsibilities:

• Lead Strategic Projects: Manage multiple high-impact retail initiatives that align with business goals, such as launching new platforms, improving store operations, or optimizing inventory flow. Including driving outcomes, tracking tasks, as well as enabling key / critical decisions.
• Team Collaboration: Act as the central point of contact between departments including retail, finance, marketing, IT, and vendor partners. Build strong relationships to ensure alignment and accountability.
• Financial Oversight: Develop and manage project budgets, track spend and ensure projects deliver a measurable ROI. Provide regular financial updates to leadership.
• Operational Efficiency: Identify opportunities current retail workflows and work with teams to implement integrated solutions that save time, reduce cost and enhance the customer experience.
• Change Management: Champion change across the organization, helping teams adapt to new tools, processes and ways of working.
• Executive Reporting: Provide clear and concise project updates to senior leadership.

Core Competencies & Accomplishments: 

• 5+ years of project management experience, preferably in a retail or consumer-facing environment with strong business acumen and proven ability to manage budgets and deliver cost-effective solutions 
• Bachelor’s degree in business, retail management, finance, marketing, or relevant work experience
• Certification in project management (CAPM, PMP, or equivalent) is preferred 
• Experience leading cross-functional teams and working with senior stakeholders 
• Exceptional communication, relationship-building, and problem-solving skills 
• Comfortable navigating ambiguity and balancing multiple priorities 
• A proactive, detail-oriented mindset with a passion for improving how work gets done. 

Preferred Skills: 

• Experience working in a retail store or multi-unit retail environment as well as whole sales and business to business operation model.
• eComm / Digital business program management and start-up enablement
• Background in process improvement, retail expansion, or change management 
• Exposure to retail systems (e.g., POS, inventory, CRM), though no technical background required 

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