Job Description

Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities
The PeopleSoft System Engineer supports and leads initiatives for our team, focusing on the PeopleSoft HCM 9.2 application. This role ensures systems and infrastructure operate efficiently, handles upgrades and patches, and resolves technical issues. The engineer supports virtualization, system monitoring, and compliance with organizational standards.

1. Lead projects for PeopleSoft HCM 9.2, including system configuration and troubleshooting.
2. Manage and monitor installed systems and infrastructure per organizational guidelines.
3. Perform system upgrades, software patching, and application testing.
4. Support VMware ESXi, vCloud/vCAC, and Cisco UCS platforms.
5. Diagnose and resolve Windows and RedHat infrastructure issues.
6. Maintain documentation and ensure compliance with security policies.

Required Technical and Professional Expertise

1. Expertise in system administration, virtualization, and infrastructure.
2. Proficiency with VMware, Windows, RedHat, and patch management.
3. Experience developing engineering applications for large federal agencies.
4. Hands-on experience with systems technology to include:
5. A thorough understanding of Windows Server and Red Hat operating systems.
6. Experience with Active Directory and Exchange administration on an enterprise level.
7. Understanding of various services such as DNS, SMTP, SNMP, SSL, and SSH.
8. Firm understanding of fundamental concepts of Operating Systems and system components: memory, CPU, kernel.
9. Ability to obtain and maintain a security clearance from the US federal government.

Preferred Technical and Professional Expertise

1. Scrum Master certification.
2. Familiarity with integration tools and APIs for HR technologies.
3. Strong background in Lean, Six Sigma, or Agile methodologies to enhance service delivery and eliminate inefficiencies.
4. Proven ability to analyze and redesign processes for scalability and sustainability.
5. Knowledge of compliance and regulatory requirements, particularly in government or public sector environments.
6. Expertise in change management frameworks like Prosci or Kotter to support organizational transitions.
7. Strong understanding of how to align HR delivery with company culture and employee engagement goals.

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