Online Chat Operator Job at Amazon Creatives Agency, Inglewood, CA

ZElxaDRsM09PdE9aODZ2ZngxbDlOL01QZUE9PQ==
  • Amazon Creatives Agency
  • Inglewood, CA

Job Description

Job Description

Job Description

Job Title: Online Chat Operator
Company: Amazon Creatives Agency

About Us:
Amazon Creatives Agency is a results-driven company specializing in helping brands succeed on the Amazon marketplace. We provide creative, marketing, and operational support to ensure our clients achieve growth and visibility.

Position Overview:
We are seeking a motivated and customer-focused Online Chat Operator to join our team. In this role, you will handle customer inquiries through online chat platforms, provide accurate information, and ensure a positive customer experience. The ideal candidate is a strong communicator with excellent problem-solving skills and the ability to multitask in a fast-paced environment.

Key Responsibilities:

  • Respond to customer inquiries via live chat in a timely and professional manner.

  • Provide accurate information regarding services, processes, and client accounts.

  • Assist customers with troubleshooting, order-related questions, and general support.

  • Escalate complex issues to the appropriate department when necessary.

  • Document interactions and maintain records in CRM systems.

  • Contribute to improving customer experience through clear communication and support.

  • Work closely with the customer service and operations teams to meet service goals.

Requirements:

  • High school diploma or equivalent (bachelor’s degree is a plus but not required).

  • Previous experience in online chat support, customer service, or call centers preferred.

  • Strong written communication skills in English.

  • Ability to multitask, prioritize, and manage time effectively.

  • Customer-oriented attitude with patience and empathy.

  • Basic proficiency with CRM tools, chat platforms, and office software.

What We Offer:

  • Competitive salary and performance-based incentives.

  • Flexible remote work opportunities.

  • Professional growth and training.

  • A supportive and collaborative team environment.

  • Opportunity to contribute to a fast-growing, innovative agency.

Job Tags

Work at office, Remote work, Flexible hours,

Similar Jobs

Menzies Philanthropic Foundation

Social Media Graphic Designer Job at Menzies Philanthropic Foundation

 ...Volunteer position title: Social Media Graphic Designer About the Organization: Menzies Philanthropic Foundation is a non-profit...  ...access to various healing modalities and transformative events. Our platform empowers users to embark on personalized wellness... 

Essentia Health

Certified Medical Assistant / LPN - Cardiololgy Job at Essentia Health

 ...Job Description: Assists RN, Physician and other providers and provides direct patient...  ...accredited practical nursing program or medical assistant Program Graduate of an...  ...medical assistant program and must become certified within one year of date of hire. (Must pass... 

SSM Health

Interventional Radiology Technologist PRN Job at SSM Health

 ...than a career, it's a calling MO-SSM Health St. Mary's Hospital - St. Louis Worker...  ...ARRT required. Interventional radiology experience preferred. Fulfill your calling and...  ...standards. Prepares, performs and assists the physician in special and advanced procedures... 

Banner Health

Medical Assistant Endocrinology Institute Job at Banner Health

 ...$80 ALLOWANCE FOR SCRUBS INCLUDED!! At Banner - University Medical Group (BUMG), were creating a world class medical organization...  ...diabetes, metabolism-related ailments, and obesity. As a Medical Assistant on this team, you will be an integral part of the patient's... 

Blend360

Full Stack AI Software Engineer Job at Blend360

 ...people and clients. For more information, visit Job Description THIS IS A CONTRACT TO POSSIBLE HIRE OPPORTUNITY! We are seeking a talented and versatile Full Stack AI Engineer to join our team. The ideal candidate will have a strong foundation in both front...