Job Description
Configure, manage, and maintain fiber optic and wireless infrastructure. Accountable for network maintenance and provisioning to ensure it operates correctly with minimal interruptions.
• Create virtual path to transport data to non-fiber optic sites.
• Configure and troubleshoot routers, switches, WiMax radios, and PTP radios.
• Set up service for customers, installing, connecting, testing, or adjusting equipment.
• Provide technical support to customers.
• Resolve hardware and software problems.
• Perform data circuits’ tests with specialized equipment to detect problems.
• Measure signal strength at utility poles, using electronic test equipment.
• Perform network monitoring and assist in fiber optic and wireless infrastructure breakdowns.
• Provide maintenance windows for computers on network.
• Perform RFC-2544 testing with network instruments.
• Install equipment, such as amplifiers or repeaters, to maintain communications transmissions strength.
• Verify possible upgrades to optimize network.
• Set up service for customers and company’s office buildings, installing, connecting, and adjusting equipment.
• Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.
• Measure signal strength at utility poles, using electronic test equipment.
• Perform service disconnections when necessary.
• Find and repair faults and make installations using measurement equipment and software.
• Assist customers reporting faults.
• Engage in technical support teams to work towards problems resolution related to physical telecom infrastructure.
• Document runbooks, tickets, and circuits.
• Install structured wires.
• Install and configure wireless networking equipment.
• Install network software, including security or firewall software.
• Install new hardware or software systems or components, ensuring integration with existing network systems.
• Monitor circuits individually.
• Keep material and equipment inventory.
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