Job Description

Job Description

About Civica:

Critical shortages of essential generic injectable drugs are an ongoing crisis in U.S. healthcare and have reached an all-time high. Over 300 essential medications are currently reported to be in shortage, according to industry and FDA reports.

Shortages put patients at risk and waste hospital resources.

Civica is a market-based nonprofit solution created in 2018 by health systems and philanthropies for the express purpose of preventing and mitigating drug shortages. Today, nearly 60 health systems have joined Civica, representing over 1,400 hospitals and approximately one-third of all U.S. hospital beds. Civica has also supplied the U.S. Department of Veteran's Affairs, the U.S. Department of Defense and the U.S. Strategic National Stockpile with essential medicines. Civica currently supplies medicines to health system members in 49 states.

Civica's mission has expanded beyond the hospital setting to reach consumers directly through CivicaScript, which is dedicated to making quality outpatient generic medicines affordable and available. CivicaScript works with trusted manufacturing partners to develop quality generic medicines and has forged partnerships with like-minded payors, pharmacy benefit managers and pharmacies to enable significant cost savings to be passed along to their customers.

Civica's new 140,000 square foot state-of-the-art manufacturing facility in Virginia will soon produce a steady supply of more than three dozen sterile injectables, all drugs that are currently in or near shortage. The plant will also produce affordable biosimilar insulins, ensuring all Americans have access to lower cost, quality insulins, regardless of their insurance status.

The Civica Foundation is a 501(c)(3) organization that fosters philanthropic support for Civica's work to manufacture and distribute affordable medications. The Foundation's first commitment is to support Civica's efforts to bring affordable insulin to all Americans. Leaders from nearly every corner of the diabetes ecosystem are partners in this initiative.

Civica is leading a movement for patients, not profits. Because eliminating shortages and stabilizing high prices are in the best interest of patients.

Join us. Learn more at

Job Description:

The Manager, IT Supply Chain Systems, is responsible for managing, maintaining, and optimizing the technology systems that support end-to-end supply chain operations which includes the company's ERP system and serialization/track -and-trace platforms. This role ensures that system processes are compliant with regulatory requirements, and fully integrated across manufacturing, quality, finance, warehousing, distribution, and commercial operations.

Essential Duties and Responsibilities:

• Serve as the primary technical administrator for the company's ERP system.
• Provide day-to-day troubleshooting, issue resolution, and end-user support.
• Administer and support the serialization and track-and-trace systems to ensure compliance with U.S. pharmaceutical regulations.
• Partner with business process owners to ensure the maintenance of audit trails, support data integrity assessments and validation documentation for GxP compliance of system changes.
• Work closely with business stakeholders to facilitate development of business requirements, business process flows, and system solution delivery.
• Lead and support system upgrades, patches, and enhancement projects.
• Manage user access, roles, and security settings across supply chain systems.
• Manage and lead a team of ERP vendor resources to develop and configure in accordance with business requirements.
• Support integration of supply chain systems with other business systems including internal Civica systems and third-party systems.
• Coordinate with business process owners for change control, quality assessment and approval, testing, and deployment.
• Proactively identify and work to resolve project and system issues.
• Partner with Quality, Regulatory, and Compliance teams to ensure system readiness for inspections and audits.

Basic Qualifications and Capabilities:

• Bachelor's Degree in a related field plus 8 years of Finance, IT, Supply Chain, ERP Management, or equivalent work experience is required.
• Proven experience in supporting and deploying cloud-based ERP and business application projects is required.
• Experience in a pharmaceutical or a highly regulated environment is preferred.
• Knowledge of Manufacturing, Supply Chain, Finance, Sales, Customer Service, and Quality Assurance/Quality Control Operations.
• Experience with system design and development starting from business requirements analysis through implementation and support.
• Demonstrate excellent oral and written communication skills, as well as proactive problem-solving, analytical, and multi-tasking skills.
• Ability to work within a team-based environment while proactively forging positive relationships across all levels of management, departments, supplier.
• Project Management, Operational Excellence, and/or Lead/Six Sigma experience preferred.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions.

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