Job Description

QSI is seeking a Management Analyst II to provide assistance to our government client located in Portsmouth, NH. The candidate will primarily work at the National Visa Center (NVC) and/or the Kentucky Consular Center (KCC), but may also be assigned to other VO offices. A government manager will provide daily supervision and guidance. Note: This position will be available after 30-Jan-2026. Location Portsmouth, NH Level/Salary Range $85K HR Contact Subrina Miles Job Category Non-Exempt Security Clearance Required Secret (may require Top Secret) Position Type Full-time Duties/Requirements/Qualifications * Review required sample of outgoing FOIA responses to ensure proper coordination with appropriate Department of State offices, complying with FOIA regulations and policies, and ensuring full responsiveness to the requests. * Review and evaluate the prime contractor's training program for FOIA staff members and provide assessment to USG. * Identify and document contracting issues and develop contract improvement initiatives. * Collaborate with the primary contractor and GTMs in the development, implementation and oversight of centralized contract tracking and reporting on all quality assurance activities and findings. * Assists the government with identifying actual and potential conflicts in contract requirements and provide recommendations for remedy. * Participate in relevant management meetings and workgroups to support objectives * Facilitates Quarterly Quality Reviews (QQRs) and other formal quality-related reviews. * Develops and maintains NVC and KCC procedures for quality assurance, inspection throughout the VSS support contract lifecycle. * Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with programs throughout the VSS support contract lifecycle. * Coordinates ongoing internal primary contractor contract evaluations. * Design, evaluate, approve, and recommend FR operator certification to USG based on quality assurance assessments. * Conducts quality assurance assessments via on site and desk review processes. * Establishes risk assessment methodologies and oversees the risk assessment process. * Establishes Technical Monitoring Plans (TMPs), performs monitoring, and tracks the progress of corrections/issue resolution. * Provides support and technical assistance to the COR, GTMs and other USG staff with the primary contractor related contracting and procurement responsibilities. * Reports on the primary contractor contract information and contract lifecycle activities. * Assists with maintenance of contract COR Working files on the NVC and KCC shared network drive and other assigned functions to assist the COR, A/COR and GTMs. Establishes methodologies to track incoming work and throughput and prepares briefing material to show any changes in inputs and outputs. * Assists with implementation and maintenance of incentive/disincentive program with prime labor contractor. * Maintain confidentiality of information and insight obtained while performing job duties. Will require signing and adhering to Non-Disclosure Agreement throughout the VSS support contract lifecycle. * Other duties as assigned. Physical Requirements: * Working at a computer for up to 8 hours per day * Rationale: Most work is conducted within the MAII's cubicle, where they're expected to be able to operate a computer for up to 8 hours per day. * Ability to take handwritten notes * Rationale: We do not have access to tablets or laptops and must often rely on handwritten notes to document meetings and action items * Sitting in place for up to 2 hours * Rationale: We have sit-stand desks, but during meetings we may not have an opportunity to stand * Ability to lift up to 20 pounds. * Rationale: Some case file buckets can get this heavy Education / Experience Required * Bachelor's Degree (advanced degree preferred), and/or; * Three (3) years of experience monitoring federal government contracts or direct knowledge and understanding of consular contracts, regulations * Three (3) years of written and oral communications in an office environment related to visa work, including; * Three (3) years of policy development, international relations, intelligence community, legal, and/or foreign service,; * Proficient utilizing a variety of office software, specifically: MS Word, MS Power Point, MS SharePoint, MS Excel, and MS Outlook

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