Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

YzR1bTQxdkNQdGlaOUtUZngxdDJOZmNMZmc9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

NoGigiddy

Apply Now: Remote Customer Service Jobs with Pay at 19 Per Hour Job at NoGigiddy

Remote Customer Service Expert Starting at $19/hr, No Educational Requirements Do you pride yourself on your problem-solving skills and your ability to deliver exceptional customer service? Were expanding our team and looking for Remote Customer Service Experts who...

Equity LifeStyle Properties, Inc.

Assistant Property Manager Job at Equity LifeStyle Properties, Inc.

 ...Overview We are seeking a dedicated and detail-oriented Assistant Property Manager to join our team. The ideal candidate will play a crucial role in supporting the property management operations, ensuring that our properties are well-maintained and that tenants receive... 

Oregon State University Infrastructure and Operations

Grounds Maintenance Worker 2 Job at Oregon State University Infrastructure and Operations

 ...University Facilities Services is hiring for a full time Grounds Maintenance Worker 2 position. Facilities Services is responsible for...  ...contributing buildings, newer facilities, climate-appropriate landscapes, and over 6,000 trees on 570 acres, Facilities Services... 

Eocene Environmental Group

Biologist IV Job at Eocene Environmental Group

 ...activities may change at any time with or without notice. ~ Position requires some outside travel JOB REQUIREMENTS: Bachelors degree from an accredited four-year university in biology, wildlife ecology, fisheries ecology, botany, natural resources, or a... 

University of Miami

Standardized Patient (H) Job at University of Miami

 ...The Department of Medical Student Education has an exciting opportunity for a Part-time Standardized Patient to work in Miami, FL. The Standardized Patient recreates the history, physical findings and emotional responses of an actual patient in simulated clinical encounters...