Job Description
We are searching for an Internet Sales Manager that possesses the skills and experience that fits the below criteria. About Our Company Fowler Automotive is family owned and operated since 1973. We are dedicated to providing exceptional dealership experiences to our customers, as well as our employees in the Norman, OK; Oklahoma City, OK; Tulsa, OK; and Denver, CO areas.
For 50 years, Fowler Automotive believes that art, culture and thriving places are the heart of our communities. It is important to us that we build up the communities that our dealerships call home.
The mission of Fowler is to grow our business by earning the respect, trust and loyalty of our customers through our employees. We are constantly searching for bright, motivated, and energetic individuals to build our professional team. Our employees strive to provide the best service and care for our customers. If you feel that you have the skill set to add more value to our company, then we want to get to know you!
Internet Sales Manager- Fowler Kia - Windsor Are you a born communicator AND a born leader? Because our Internet Sales department needs both. Earn a great living doing what you love and join our dealership family as our new Internet Sales Manager. Emphasis will be placed on providing excellent customer communications while managing the Internet Sales process. In this role, you will supervise sales team in a manner that aligns with our dealership's highest standards. We only hire the best! If that's you, then let's talk.
Job Responsibilities - Oversee daily Internet Sales operations
- Recruit and train sales staff
- Understand buying profiles and patterns of typical telephone, and internet prospects
- Run daily/weekly/monthly reports and track results
- Prepare individual "call results reports" for sales staff
- Record and listen to customer calls
- Train sales staff by reviewing recorded/live calls and outcomes, and auditing text message and email correspondence
- Determine which customers to contact based on current marketing initiatives
- Review performance and develop staff
- Interface with other department heads
- Participate in dealership management meetings
Skills/Qualifications - Successful track record in Internet sales, auto dealership business development centers or Internet sales department management
- The ability to manage high call volumes, internet leads and call lists simultaneously
- Overall knowledge of automotive sales and service department operations
- Strong organizational skills and leadership abilities
- Familiarity with dealership CRM and DMS systems
- Experience in training teams and individuals preferred
Job Requirements - High school diploma/GED
- Basic computer skills
- Dealership Internet Sales/BDC experience
- Must have valid driver's license
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Compensation Compensation is based on experience and is highly competitive in the marketplace.
Benefits Benefits include medical, vision and dental insurance, 401K retirement savings plan, PTO, volunteer PTO, holidays, bereavement leave, parental leave and job specific education and training. Fowler also offers the Mamava Lactation Pods for customers and personnel. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate employees on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
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