Job Description

Immediate need for a talented Field Service Engineer - In-House Service . This is a 06+ Months contract opportunity with long-term potential and is located in San Antonio, Texas (onsite). Please review the job description below and contact me ASAP if you are interested.

Job Diva ID: 26-00953

Pay Range: $35/hr - $39/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities;

• Builds effective working relationships across functions and locations.
• Maintains a strong focus on delivering high quality work; holds self to high quality standards.
• Demonstrates adaptability for working in diverse environments; manage multiple tasks at a time and able to prioritize; work independently.
• Demonstrates awareness of one's own emotions and impact on others and works to adjust accordingly and maintain composure; self-awareness.
• Follows procedures and processes in an FDA regulated environment.
• May assist in developing processes and procedures to support functional department strategies; May help draft knowledge articles and job aids.
• Recognizes unnecessary workflow steps and identifies synergies among processes to improve productivity; eliminates non-value-added tasks; self-starter who is curious.
• Communicates effectively with customers; builds rapport and listens to needs and takes action to meet customer needs.
• Maintains reporting tools and metric tracking systems by continually updating data; detail and thorough follow-up.
• Seeks out initiatives and projects that will broaden experiences / skill set and support critical organization capabilities.
• Develops and updates process documentation.
• May assist to train peers.

Key Requirements and Technology Experience:

• Key skills; Windows Systems & Active Directory Support
• Remote Software/Firmware Deployment & Troubleshooting
• Remote Support & Customer Communication- Bomgar
• Computer Science, Technology or Healthcare related or equivalent work experience
• 2-3 years proven applied experience
• Goal and action oriented
• Read, write, speak English language; English proficient
• Strong analytical skills to troubleshoot problems using logical/analytical methods
• Application/software packaging and deployment; desktop and system support services
• Understanding and experience of various Windows operating systems and versions, Active Directory, domain security, 3/4/5), and Bomgar.
• Knowledge of cloud computing, SQL, AD, Windows-Unix/Linux, Remote access and SQL scripting
• Minimum Education: HS Diploma

Our client is a leading Medical Device Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration

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