Job Description

Job Description

Job Description

Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following position responsibilities are essential functions of the position. Successful job applicants will be able to perform these essential functions with or without requested accommodation.

• Provide excellent customer service and maintain a strong professional relationship with clients as well as management teams.
• Respond to calls and other sales leads within a 24-hour period.
• Track all calls on call log. 
• Advise and make sales recommendation to clients. Creatively suggest all sales opportunities offered by Schwartz Brothers Restaurants (SBR) to accommodate the client.
• Arrange for any requested outside amenities, i.e. rentals, floral, AV, etc.
• Act as a liaison between clients, restaurant management teams and PDR operations.
• Negotiates and prepares event contracts and event orders with clients ensuring accuracy using TripleSeat Event Management System.
• Attend weekly “Showtime.” Communicate upcoming events and details with restaurant management teams.
• Contracts are finalized and posted within 7 business days prior to event. Guest count confirmed within 3 business days of the event. Same day events must have GM / Chef approval.
• Collects deposit on scheduled events.
• Maintains accurate forecast and performance records, sales records, customer records and event files.
• Maintains accurate service charge disclosures and ensures accuracy and inclusion on all contracts, menus, and itemized receipts.
• Time management includes “warm” and “cold” calls to potential clients.
• Assist in developing a sales plan to market Private Dining Rooms including specific tasks with timelines. Identify and acquire new accounts.
• Learn and exhibit full knowledge of all Schwartz Brothers Restaurants businesses, service standards and mission statement.
• Miscellaneous PDR tasks and projects assigned by SBR Management.
• Performs other duties, although not detailed, as requested.
• Upholds mission and philosophy of company.

MINIMUM QUALIFICATIONS & REQUIREMENTS

Knowledge, Skills, and Aptitudes:

• Intermediate to advanced computer skills and working with Microsoft Word, Excel, and Outlook, PowerPoint required.
• Experience using TripleSeat Event Management System preferred.
• Excellent managerial and supervisory skills.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities.
• Reliable transportation required to travel between restaurants. Ability to travel up to 90% is required.
• Must be able to frequently communicate with other team members.
• Professional appearance and demeanor required. 

Education and Experience:

• Minimum two (2) years of experience in private dining, banquet, and/or catering sales; restaurant industry preferred.
• Bachelors degree in related field, i.e. marketing or business preferred.

Physical Demands and Working Conditions:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to access and navigate the restaurant facilities.
• Required the ability to bend, twist, reach, stand and walk for extended periods of time to perform normal job functions.
• Requires the ability to lift and transport up to 40 pounds on occasion and up to 15 pounds regularly.
• Flexible work schedule—must be available to work nights, weekends, and holidays.

Compensation details: 80000-100000 Yearly Salary

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