Job Description

Job Description

Job Description

At Zoom Room, our motto is simple yet profound: "We don’t train dogs. We train the people who love them." We're committed to providing a safe, indoor space for dogs and puppies to enjoy socialization and training alongside their families. We exclusively employ positive training methods to help people build stronger bonds and communication with their pups through a range of classes, including obedience, agility, and enrichment. If you're enthusiastic about supporting the well-being of dogs and their human companions, we want to invite you to join our team. We're actively seeking individuals who share our passion for dog training and customer service excellence.

General Job Description: Dog Trainer/Front Desk Associate

We are searching for dedicated dog lovers to join our dynamic team as Dog Trainer/Front Desk Associates. In this role, you'll play a pivotal part in shaping the Zoom Room experience for our clients. Your responsibilities will encompass teaching in-store group classes, conducting private lessons, overseeing puppy playtime, helping clients schedule classes, assisting them in selecting the right products to meet their training needs, properly evaluating clients for appropriate training levels and courses, and setting up agility equipment daily.

Responsibilities:

• Teaching : Lead engaging and informative Puppy, Obedience, and Agility classes, employing positive training techniques.
• Client Engagement : Conduct orientations for potential and interested clients.
• Scheduling : Efficiently manage class and lesson schedules.
• Customer Service : Be the welcoming face of Zoom Room, responding to emails, phone calls, and inquiries.
• Retail Support : Offer customers tailored product recommendations after classes, providing an opportunity for upselling.
• Inventory Management : Keep our retail space well-stocked and assist in checking in new product shipments.
• Cleanliness : Maintain a clean and inviting environment.
• Client Assessment : Properly evaluate clients to determine their appropriate training levels and courses.
• Agility Equipment : Set up agility equipment daily to ensure it's ready for use.

Job Requirements:

• A strong desire to work with dogs and an eagerness to learn about training and dog behavior.
• Prior experience in dog training or the pet industry is a must.
• Physical Ability: Be able to stand for extended periods, lift and move agility equipment multiple times per day.
• Flexibility: Availability on weekends and during afternoons/evenings.
• Reliable transportation to get to and from work.
• Must be over the age of 18, with a high school diploma or GED preferred.

The Ideal Candidate Will:

• Love dogs, but also enjoy working with people.
• Possess excellent customer service skills.
• Prior retail sales experience is a plus.
• Management experience is a plus.
• Be open to constructive feedback and coaching.
• Exhibit strong verbal and written communication skills.
• Be hardworking, proactive, and dependable.
• Radiate a friendly, cheerful, and helpful demeanor.
• Thrive in a team environment.

Benefits:

• Opportunities for Advancement : We believe in nurturing your professional growth. Join Zoom Room, and you'll find a clear path to career progression.
• On-the-Job Training : No prior dog training experience? No problem! We provide comprehensive training to help you excel in your role.
• Flexible Schedule : We understand that work-life balance is essential. We offer flexible schedules to accommodate your needs.
• Employee Discount : Enjoy a store discount so you can pamper your furry friend.

Hours and Compensation:

• Part-time position: 10-20 hours per week.
• Full-time position: 25-35 hours per week.
• As our store is open seven days a week, availability to work closing shifts and weekends is a must.

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