Director of Audio Visual Services Job at MidPoint Technology Group, Columbia, MD

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  • MidPoint Technology Group
  • Columbia, MD

Job Description

Position Overview

The Director of Audio Visual (AV) Division is a senior leadership role responsible for the overall performance, profitability, and strategic growth of MidPoint Technology Group’s AV business unit. This individual will own the P&L for the division, accountable for Gross Profit (GP) and Net Gross Profit (NGP) targets, while aligning operational delivery with MidPoint’s broader business objectives. The Director will drive division development, ensure efficient project execution, strengthen manufacturer and distributor relationships, and be a key player in elevating MidPoint’s position in the AV market.

Key Responsibilities

Strategic Leadership & Financial Oversight

  • Direct and manage the P&L performance of the AV division, meeting or exceeding GP and NGP targets while controlling costs and optimizing margin opportunities.
  • Partner with the Executive Leadership Team to set and execute the division’s strategic direction , aligning with corporate goals and growth initiatives.
  • Develop and manage the annual operating budget , including headcount planning, capital investments, material forecasting, and training allocation.
  • Monitor KPIs, financial reporting, and forecasting to drive transparency, accountability, and financial health of the division.

Division Development & Market Expansion

  • Lead the go-to-market strategy for MidPoint’s AVS platform , identifying service offerings, standard system designs, and scalable delivery models.
  • Cultivate and maintain key manufacturer relationships to secure preferred partnerships, training programs, and access to new technologies.
  • Establish strategic agreements with distributors to leverage volume pricing, special project rates, and streamline procurement practices.
  • Implement repeatable and measurable operational processes that ensure project lifecycle efficiency and scalable service delivery.

Business Development & Client Engagement

  • Support and mentor the Sales and Pre-Sales teams , helping shape winning strategies for high-value project pursuits.
  • Serve as the primary AV industry representative for MidPoint, attending conferences, building brand awareness, and forging key client and partner relationships.
  • Actively engage with clients to build trust, understand business needs, and ensure long-term customer satisfaction and repeat business.
  • Oversee the delivery lifecycle to ensure client expectations, timelines, and budgetary goals are consistently met or exceeded.

Team Leadership & Organizational Growth

  • Build and lead a high-performance AV team through strategic hiring, coaching, and leadership development.
  • Create a performance-driven culture rooted in accountability, innovation, and continuous improvement.
  • Align team objectives with business targets and ensure all stakeholders—from project managers to field staff—have clear priorities and support.
  • Promote ongoing professional development through certifications, cross-training, and technical workshops.

Required Qualifications

  • 10+ years of experience in the AV industry, with a proven track record of leadership in technical operations, business development, and/or systems integration.
  • At least 7 years of direct P&L responsibility , including experience managing budgets, forecasting, and delivering sustained profitability.
  • Deep understanding of AV system design, integration, project management, and service delivery.
  • Demonstrated ability to manage complex vendor and distributor relationships with a focus on pricing strategy and supply chain efficiency.
  • Strong business acumen, strategic thinking, and the ability to translate high-level goals into actionable execution plans.
  • Excellent leadership, communication, and cross-functional collaboration skills.

Preferred Qualifications

  • CTS, CTS-D, or CTS-I Certification
  • MBA or equivalent business education
  • Familiarity with ERP systems, project cost tracking tools, and CRM platforms

Why Join MidPoint Technology Group?

At MidPoint, you’ll lead a division positioned for rapid growth and high-impact opportunities within the evolving AV landscape. We offer a collaborative, innovative environment, competitive compensation, full benefits, and a chance to build something lasting.

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