Job Description

Job Title: Delivery Assurance Field Rep

Location: Rocky Mount, NC

Type: Part Time - Permanent (20 to 25 hours per week)

Work Experience

Roles & Responsibilities:

• Evaluate and ensure supplier produced Aero-Engine parts are delivered by commitment dates as well as identify delivery issues and manage sustainable corrective improvement actions. This remote position requires aspects of Supply Chain Management, Procurement, Manufacturing, and Quality Assurance disciplines along with the ability to travel.
• Make detailed observations, gather part and process data, interpret/analyze that data, ensure closure of engineering questions and part non-conformances.
• Monitor MRP tools, Production schedules, WIP (shop floor), and Non-conformances against delivery commit dates. Estimate / revise delivery dates.
• Identify bottlenecks, conduct gap analysis, create mitigation plans, generate and track action items to closure.
• Work requires the natural ability to easily develop positive, customer-facing, working relationships with engineers, buyers, and program management at both the OEM and supply base levels.
• Conduct part transition planning, execution, and verification work
• Document, summarize, write reports, and disseminate information per requirements.

Required Skills (Technical Competency):

Supply Chain Management aspects:

• History of customer facing interaction
• Familiarity with MRP, Production Scheduling, Delivery estimation, Risk analysis, Crisis mitigation, and sub-tier supplier involvement
• Experience with warehousing, shipping and distribution
• Assessing Supplier Health / Supplier Development
• Procurement aspects:
• Knowledge of purchasing and quoting processes
• Evaluating production capacity in a manufacturing environment
• Planning of Material / Inventory / Tool / Buffer stocks
• Manufacturing aspects:
• History (breadth and depth) with manufacturing processes
• Ability tread/interpret drawings including understanding of GD&T and critical characteristics (KPCs)
• Involvement with Process Planning and Production Readiness reviews
• Familiarity with Control Plans and Operating/Work Instructions
• Exposure to Lean methodologies and tools
• Knowledge of material packaging and handling
• Quality Assurance aspects:
• Experience with quality systems and industry standards compliance (including process and material certs)
• Knowledge of part qualification requirements (including PPAP/FAI processes)
• Understanding proper Measurement/Inspection tool use and requirements
• History identifying and resolving part quality and delivery issues - including utilization of formal problem-solving tools and NCM requirements
• Familiarity with Six Sigma methodologies, tools, terms
• General:
• Experience working within AS9100, ISO9001 environments
• Creating work instructions
• Proficiency using MS office suite

Desired Skills:

• Self-motivated, disciplined, and organized
• Passion for developing technical and business solutions
• Ability to persuade and influence without authority
• Superior Customer/Supplier interaction
• Excellent verbal and written communication skills

Physical Requirements & Work Environment:

• Work will be performed at supplier sites or remote locations
• Substantial amounts of telephone and computer work.
• Heavily Regulated Industries with strict adherence to procedures.
• Flexibility to meet business deadlines by staying late or arriving early.
• Valid driver's license and personal vehicle are required
• Ability to rent vehicles, as needed, from major car rental servicers
• Travel required: US - Rocky Mount, NC area

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made tenable individuals with disabilities to perform the essential functions.

Shift Requirements:

20 - 25 Hours per week

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