Datacenter Technician Job at Tekskills Inc., Dallas, TX

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  • Tekskills Inc.
  • Dallas, TX

Job Description

Job Description

Job Title: Data Center Technician

Location: Dallas, TX

Duration: 12+ months

Job Details:

The Data Center Tech support is responsible for providing first-level hands n feet support for data center operations, including incident management, hardware monitoring, basic troubleshooting, and hands-on assistance with server, storage, and network equipment.

Key Responsibilities:

• Ensure the smooth functioning of day-to-day activities within the data center environment.

• Monitor data center infrastructure and environmental conditions (power, temperature, humidity, security system, etc.).

• Perform routine checks and walk thorough on servers, storage, and network devices.

• Assist in sharing network device console, iLO management console, hardware installation, decommissioning, device and rack cabling, and basic maintenance tasks.

• Excellent troubleshooting and problem-solving skills

• Coordinate with technical support team for issue resolution and change implementations.

• Coordinate with Data Center service provider and logging the Remote Hand Support tickets and follow up till closures.

• Maintain accurate data center documentation of equipment, incidents, and procedures.

• Ensure compliance with physical security and access control policies and escort the vendor and visitors to the DC with valid scope.

Required Skills & Qualifications:

• Diploma in computer science, IT, or related field.

• Basic understanding of server hardware, networking, and operating systems.

• Familiarity with ITSM tools and ticketing systems.

• Strong attention to detail and willingness to work in a 24/7 shift environment.

• Good communication and teamwork skills.

Job Tags

Remote job, Shift work,

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