Customer Success Manager Job at Innovatix Technology Partners, Reynoldsburg, OH

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  • Innovatix Technology Partners
  • Reynoldsburg, OH

Job Description

Job Description

Title: Customer Success Manager

Location: Reynoldsburg, OH (Remote)

Duration: 12 Months

*** W2 - USC or GC only ***

JOB DESCRIPTION:

Serve as the primary post-sale consultative partner , leveraging in-depth industry and product knowledge to drive customer satisfaction, maximize product value, and ensure effective adoption and utilization, ultimately enhancing client relationships and delivering measurable business outcomes.

Required Skills:

  • Prior Telecom experience is required
  • Strong knowledge of wireline portfolio offerings such as Voice, Ethernet, Fiber, etc.
  • Provide post-sales support to clients, ensuring a seamless customer experience.
  • Ability to interpret and understand contractual terms, deliverables, and obligations.
  • Monitor progress and ensure timely delivery of milestones as defined in contracts

Job Tags

Remote work,

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