Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Health insurance Paid time off Parental leave Training & development Are you an eager, energetic team player who enjoys helping people and building relationships? The Veneziale Family Agency, an established Allstate Insurance Agency, is looking for a Customer Service Representative to assist clients with their auto and home insurance needs. In this client-focused role, you'll interact with customers both in-person and over the phone, serving as a trusted advisor and helping them navigate their insurance coverage options with confidence and clarity. Key Responsibilities: ● Serve as a trusted advisor to clients, helping them understand and manage their auto and home insurance coverage ● Build and maintain strong, long-term relationships with customers by providing exceptional service and personalized support ● Manage an existing book of business, including processing endorsements, renewals, and policy updates ● Work directly with insurance carriers and MGAs to secure quotes, bind coverage, and process policy changes such as endorsements and adjustments ● Collect and manage client information and documentation within a CRM system to ensure accurate records and policy compliance ● Effectively resolve customer inquiries and issues with professionalism and attention to detail Qualifications: ● Property & Casualty Producer License or Personal Lines License required ● Strong interpersonal and communication skills ● Positive and outgoing personality ● Excellent computer skills, with experience in CRM or agency management systems a plus ● Ability to multitask and work collaboratively in a fast-paced team environment Compensation & Benefits: ● Competitive salary pay (based on experience) ● Bonus opportunities ● Health insurance ● Retirement plan ● Paid PTO The Veneziale Family Agency is committed to delivering extraordinary service to our clients and creating a supportive, growth-oriented work environment. If you're ready to grow your insurance career with a trusted Allstate agency, we’d love to hear from you! VENEZIALE INSURANCE GROUP LLC
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