Customer Service Representative Job at RJ-Staffing, Montvale, NJ

Y29xbzUxUEpQZG1ZK3FuZncxMTNNUFlKZUE9PQ==
  • RJ-Staffing
  • Montvale, NJ

Job Description

Title: Customer Service Rep

Salary: $45,000

Benefits: 401(k), Dental insurance, Health insurance, Health Savings Account, Employee Discount, Life Insurance, PTO, Vision Insurance – Starts first day of employment. Company pays 75% of premium

Work Schedule: M-F 8:30am – 5:30pm hour lunch

Position Type: Permanent/Direct-Hire

Company Overview: Rapidly growing Insurance Agency leading, national, direct seller and writer of surety bonds, fidelity bonds and insurance products for a wide range of professionals and industries is in search of an CSR/Administrative Associate. This role is responsible for assisting clients, processing insurance documents, managing policy inquiries, and providing administrative support to ensure smooth daily operations.

Responsibilities:

• Serve as the first point of contact for clients via phone, email, and in-person inquiries.

• Assist customers with policy questions, renewals, endorsements, and claims processing.

• Educate clients on insurance products and coverage options to ensure they understand their policies.

• Handle customer complaints and escalate complex issues to the appropriate department.

Administrative Responsibilities:

• Process and maintain policy applications, endorsements, renewals, and cancellations.

• Ensure accuracy in data entry and documentation within internal systems.

• Assist in preparing reports, tracking policy renewals, and organizing client records.

• Support the sales and underwriting teams with document preparation, invoicing, and follow-ups.

• Handle general office tasks, including scheduling, correspondence, and file management.

Requirements:

B.A or B.S

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

Prior administrative experience in an insurance agency or brokerage is a plus.

Job Tags

Permanent employment,

Similar Jobs

City Volkswagen of Chicago

Automotive General Sales Manager Job at City Volkswagen of Chicago

 ...for a true difference maker to lead our Sales Department. This person should not be afraid...  ..., understands the importance of a Manager drawing traffic to the dealership and setting...  ...them* Recruit, hire, and retain top automotive talent* Continual training of all... 

Cabela's

DC Outfitter - Inventory Control Job at Cabela's

POSITION SUMMARY: The DC Outfitter must have physical stamina and strength to be able to perform the various duties in the Distribution Center. Outfitter will be cross trained in other departments as needed and may be asked to carry out special projects. ESSENTIAL...

Center for Family and Child Enrichment

Community Health Outreach Worker Job at Center for Family and Child Enrichment

 ...help themselves to live a better life and build a stronger community. The Center for Family and Child Enrichment (CFCE) is...  ...evolving to better support our community. As a Community Health Outreach Worker, you will support the CFCE mission statement by advocating,... 

US Government Jobs

SUPERVISORY AIRPLANE FLIGHT INSTRUCTOR Job at US Government Jobs

Air Reserve Technician Click on "Learn more about this agency" button below to view eligibilities being considered and other important information. Air Reserve Technicians are full-time civilian employees who are also members of the Air Force Reserve unit in which they...

ECOLAB

Chemical Plant Operator Job at ECOLAB

 ...cleaning, sanitizing and maintenance products and services for the hospitality, institutional and industrial markets is seeking a Chemical Plant Operator . This role is responsible for mixing chemical batches by following standard formulas, applicable instructions and current...