Bilingual Training Specialist Job at PPC Flex, Payson, UT

Y29xZzVWek1OZHViOXFYWndWNXpNL01IZHc9PQ==
  • PPC Flex
  • Payson, UT

Job Description

The Systems Training and Development Specialist is responsible for collaborating with the production team to identify and monitor transactional integrity, thereby driving the training needs within the organization. They are responsible for designing, planning, and implementing training programs, policies, and procedures that will drive corrective actions. They will develop different types of media to engage coaches, managers, and supervisors’ involvement. They will also work closely with the Business Systems team to collaborate on training materials and suggest system enhancement requests as needed.

Responsibilities:

  • Use existing system training materials to train, guide, and assist associates in successfully executing system processes.
  • Work with department leads to coordinate training for new associates by conducting classroom training sessions followed by assigning training quizzes and tracking progress in Work Forge
  • Collaborate with Quality Assurance to ensure that all associates in the department(s) are "Quality Certified" and complete any other job-related training.
  • Generate and actively engage in continuous improvement ideas to improve transactional integrity.
  • Prioritize safety by encouraging all employees to practice safe working behaviors.
  • Work closely with staff, trainees, subject matter experts, and organizational leaders to gain a deep understanding of business and system processes.
  • Demonstrate proficiency in teaching and lesson planning.
  • Utilize critical-thinking skills to assess classes, materials, and programs, identify training needs, and implement necessary changes and improvements.
  • Ensure training aligns with business goals and objectives.
  • Oversee training and staff development initiatives.
  • Assess employees' training needs and develop appropriate programs to address them.
  • Review existing training programs and suggest enhancements and modifications to improve engagement, learning, and retention.
  • Create and manage training budgets, as applicable.
  • Train others on Auto Count and Warehouse and must be a super user.
  • Perform other related duties as assigned.

Skills & Qualifications:

  • Ability to model/document/visualize and communicate complex (e.g., across multiple systems) technology solutions.
  • Must be able to speak, read, and write in Spanish fluently
  • Ability to lead without authority and hold others accountable
  • Excellent verbal and written communication skills.
  • Thorough understanding of training processes.
  • Ability to moderate large groups.
  • Ability to discern the impact of changes on the business
  • Applies continuous improvement techniques to improve efficiency of organization
  • Extremely organized and detail-oriented.
  • Set high standards of performance by assuming responsibility and accountability for successfully achieving goals and assignments
  • Build trust by providing information in a way that is candid, informed, encompassing, and not manipulative: receive information from others in a way that demonstrates openness and thoughtful consideration of their ideas.
  • Focus on the end customer; make the customer and their needs (not an intermediary) the primary focus of your feedback, analysis, and actions.
  • Initiate action to improve existing conditions and processes on a continuous basis. Use appropriate methods to identify opportunities, implement solutions, and measure impact.
  • Travel up to 15%

Job Tags

Traineeship,

Similar Jobs

U.S. Renal Care

Dialysis Patient Care Technician Job at U.S. Renal Care

 ...How you will change lives As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team...  ...with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include gathering patient stats... 

Darren Cato

Code Sensei (Help Kids Learn To Code) at Code Ninjas Smyrna Vinings Job at Darren Cato

 ...growing kids coding franchise. In our center, kids ages 7-14 learn to code in a fun, non-intimidating way by playing and building video games they love. Kids have a blast and cant wait to come back. Parents are thrilled as their children gain confidence and new skills... 

Northeastern University

Video Multimedia Producer Job at Northeastern University

 ...they are a visual storyteller with a curious mind, creative ideas, passion for films, and enthusiasm for telling stories. The Video Producer is a skilled shooter, editor, and post-production specialist with a focus on visual effects, motion graphics, and color correction... 

Costanzo Air Flight School

Full-Time Flight Instructor Job at Costanzo Air Flight School

 ...close to our base. About Us: We are a smaller, boutique flight school focusing primarily on part 61 hobbyists. Our fleet...  ...maintained and prepared for flight Collaborate with other instructors and staff members to ensure a positive and effective learning... 

Top Expert Homes

Real Estate Office Manager/Bookkeeper (Chesapeake) Job at Top Expert Homes

 ...compassionate problem solvers. We are a local full-service Real Estate Investment firm dedicated to providing innovative solutions to...  ...delinquencies, collections, and invoicing. Assisting the District Manager with the community budget and achievement of operational and...