Job Description
Why The Global Ambassador
Who We Are
Hospitality refined for a global mindset.
The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service.
What You’ll Do
Make all guests feel comfortable and let them know you’re there to personally take care of them. Know regular guests by name
Know the brands of beer, wine and liquor offered for consumption, as well as the ingredients to the most asked cocktails, the garnishes they require, the proper glassware, and price
Inform guests of specialty drinks and make recommendations you genuinely feel your guests will enjoy
Receive and understand beverage orders and repeat them to the guests and/or servers and enter orders in the point-of-sale system
Maintain cash bank and follow established cash handling procedures
Continuously watch for signs of intoxication and practice all alcoholic beverage laws, policies and regulations
Perform side work at the start and end of each shift as required
Always maintain a clean and safe work area, free from dirty glassware, plastic cups, beer bottles
Perform and document physical inventory counts at direction of General Manager or Restaurant Manager
Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable)
Participate in proactive communication to help avoid and solve operational, HR, and financial issues
Be available to fill in as needed to ensure the smooth and efficient operation of the bar as directed by the restaurant manager or immediate supervisor
Qualifications
Minimum of 2+ years like volume bartending experience
Must be of legal age to serve alcohol
Servsafe and Tips certified
Must be able to speak, read, write and understand the primary language(s) used in the workplace
Must have a great personality, desire to serve guests, and enjoy working as part of a team
Must possess basic math skills and the ability to handle money and operate a point-of-sale system
Must be able to work in a standing position for long periods of time (up to 8 hours)
Must be able to safely lift up to 25 pounds
Must be able to work on holidays and/or weekend
The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
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