Job Description

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as the central escalation point of contact for all internal merchandising inquiries related to product, specifications, availability, and substitutions from PSSA
• Become subject matter expert in US Foods systems and tools to quickly and accurately answer inquiries
• Vacancy support and backup to Category Manager and PSSA roles
• Support Category Managers with all analytics requests, local flyer item selection and rebate solicitation, Roll Out Book reviews and assortment projects – including E&O follow up, CASIS billings and vendor meeting preparation
• Serve as gatekeeper of NIR process and tracking log – includes approval process, 30/60/90-day tracking follow-up, etc.
• Support PSSA/CM with escalation requests for proprietary SKU tying
• Enter DCT’s for CM’s on new items & local flyers.
• Analyze weekly ATC communicates and disseminate direction to appropriate parties.
• Develop broker and vendor contacts along with using internal resource pool to independently address and follow up on PSSA escalated inquiries.
• Serve as escalation point of contact for RSC inquires
• Support PSSAs/CMs with sourcing/market baskets/special pricing requests.
• Gatekeeper of all CM related inquires; researching APN lookups, attaching vendors, items and pricing to later approve and send to buyer.
• Other duties assigned by manager.

SUPERVISION:  
N/A

RELATIONSHIPS
• Internal: Category Managers, Marketing Managers, Replenishment (Local & RSC), Pricing team, Territory Managers, Account Executives
• External: Local vendors and brokers, as needed.

WORK ENVIRONMENT

• Onsit e: The associate in this role is expected to perform assigned responsibilities inside a US Foods office-based environment.

MINIMUM QUALIFICATIONS 

• Must possess a minimum 5 years of purchasing, merchandising, sales or customer service experience is required, preferably in a foodservice distribution environment.
• Must be proficient in the use of Microsoft Office especially Microsoft Word and Excel. 
• Must be extremely organized, analytical and possess highly developed written/oral communication and interpersonal skills.
• Must be external and internal customer service focused.
• Ability to research, escalate and follow up on inquires with a great sense of urgency.
• Must have the ability to overcome objections and obstacles, with a solution-based attitude
• Education
• College degree or equivalent distribution or food service supply chain experience required.

PREFERRED QUALIFICATIONS
Previous US. Foods experience preferred.
PRISM/Merlin/Tandem skills preferred.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $55,000-$90,000.

This role is also eligible for an annual incentive plan bonus.

Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here:

PHYSICAL QUALIFICATIONS
• Must be able to perform the following physical activities for described length of time
• List the required physical activities including length of time performing each activity referencing the key below

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO: FREQUENCY:
STAND : OCCASIONALLY

WALK: OCCASIONALLY

DRIVE: NEVER

SIT: FREQUENTLY

LIFT
1-10 lbs (Sedentary): OCCASIONALLY

11-20 lbs (Light): NEVER

21-50 lbs (Medium): NEVER

51-100 lbs (Heavy): NEVER

Over 100 lbs (Very Heavy): NEVER

CARRY
1-10 lbs (Sedentary): OCCASIONALLY

11-20 lbs (Light): NEVER

21-50 lbs (Medium): NEVER

51-100 lbs (Heavy): NEVER

Over 100 lbs (Very Heavy): NEVER

PUSH/PULL: NEVER

CLIMB/BALANCE: NEVER

STOOP/SQUAT: OCCASIONALLY

KNEEL: OCCASIONALLY

BEND: OCCASIONALLY

REACH ABOVE SHOULDER: OCCASIONALLY

TWIST: OCCASIONALLY

GRASP OBJECTS: FREQUENTLY

MANIPULATE OBJECTS: FREQUENTLY

MANUAL DEXTERITY: FREQUENTLY

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