Job Description

Job Description: Assistant General Manager - The Hoffmann Hotel

Location: Basalt, Colorado

About The Hoffmann Hotel:

Nestled in the heart of the Roaring Fork Valley, The Hoffmann Hotel is a distinctive boutique hotel, destined to become a staple of the community. Scheduled for a grand opening this December, we are committed to providing our guests with an unparalleled stay experience, blending local charm with contemporary design and exceptional service.

Position Overview:

We are seeking a dynamic Assistant General Manager to join our leadership team. As the AGM, you will play a pivotal role in shaping the operations of our hotel and ensuring a memorable guest experience. This position demands a professional who has a deep understanding of the hospitality sector and who can seamlessly manage and inspire our staff. Looking for people with both Hotel and some F&B Experience.

Key Responsibilities:

1. Operational Management: Oversee daily operations, ensuring service excellence and guest satisfaction across all touchpoints.
2. Team Leadership: Lead, mentor, and engage the hotel staff, fostering a positive and collaborative work environment.
3. Financial Management: Aid in budgeting, forecasting, and financial planning to ensure the hotel's profitability.
4. Guest Relations: Handle guest feedback and concerns, ensuring issues are resolved promptly and effectively.
5. Staff Training: Implement training programs to uphold high service standards and ensure team members' professional growth.
6. Scheduling: Develop and manage staff rosters, keeping in mind the operational demands and employees' welfare.
7. Collaboration: Work closely with the General Manager and other department heads, ensuring seamless cross-functional operations.

Qualifications and Skills:

1. Proven experience in hospitality operations.
2. Demonstrable leadership skills with the ability to manage and motivate a team.
3. Strong financial acumen and familiarity with hotel management software.
4. Exceptional interpersonal and communication skills.
5. Ability to work flexibly, adapting to peak times and demands of the hotel industry.
6. A positive attitude, with a solution-driven approach to challenges.

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