Job Description

Wall Deli Clerk

The Wall Deli clerk, while responsible for helping to maintain the general department of the grocery store, focuses on merchandising the Wall Deli department. The Wall Deli clerk will also run a cash register, processing customer orders in an efficient, accurate, and courteous manner.

Job Responsibilities:

• Ordering and stocking the wall deli department, rotating products as necessary to ensure quality and safety.
• Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and always giving a genuine thank you.
• Helping maintain merchandise displays, including end-caps, floor displays and aisle displays.
• Understanding the importance of and monitoring product pricing, signage, and placement and the use of product shelf tags and accompanying UPC codes.
• Focusing on providing fast and friendly customer service.
• Accurately processing cash register transactions, inputting product costs, giving back change, processing checks, EBTs, WIC checks, refunds, product coupons and gift certificates.
• Keeping clean, neat, and orderly grocery aisles, check stands and work areas. Performs other duties as needed or assigned by management.

Job Qualification:

• With both customers and team members, remain helpful, tactful and courteous.
• Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties.
• Add, subtract, divide, multiply and perform other basic business math calculations.
• Read UPC codes, product labels, shelf signage, business forms, and posted company policies/procedures.
• Be knowledgeable of a wide variety general department products (grocery, frozen food, HBC, non-foods, liquor, DSD and dairy), including their locations in the store.
• Memorize product locations.
• Be dexterous enough with hands and fingers so as to be able to fill and rotate products quickly and use necessary equipment, including box cutters.
• Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary.
• Listen to and understand verbal and non-verbal communication of customers and fellow members.
• Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 30 50lbs.
• Lift 50 and maneuver up to 100 lbs. while breaking down large and very heavy pallet loads of produce cases, boxes and bags.
• Operate manual and electric pallet jacks.
• Often work in walk-in refrigerated coolers.
• If called upon, night crew clerks may need to learn use of cash registers.

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